Job Details

Direct Support Professional

About the Opportunity

Do you want to help people achieve their dream life? Are you organised and reliable?   We are looking for flexible Direct Support Workers, who can work closely with the people we support to promote the dignity, independence, choices, rights and responsibilities of each person and to support the achievement of goals and personal development.

Successful candidates will work flexibly across two departments – Direct Support and Inclusion Training.  Activities may involve an overlap of supports to some participants where classroom learning and community experiences can support each other.

The Direct Support component of this role will be achieved by assisting people to attain a valued identity as a member of their local community through the establishment of valued roles and to develop and extend their skills, competencies and networks within the community.

The Inclusion Training component of this role will involve assisting the Trainer & Assessor and members of the Inclusion Training Team to deliver quality education programs that meet the individual needs of each student in a classroom setting.

Every person is different, and goals and aspirations are different, this makes the Direct Support role exciting and interesting and more than just a job! 

In a typical week at work, you may: 

  • Support someone to attend and participate in an educational course
  • Support a person while they work or carry out a volunteering role at the local Salvos
  • Take a person to a local café to enjoy a coffee together, building relationships of trust and respect for each other and helping them to develop relationships with people in the local community
  • Pick the person up from home and take them to their weekly art class
  • Utilise your strong literacy and communication skills to record progress notes to monitor how participants are moving towards meeting their goals.
  • Under the supervision of the Trainer & Assessor, you will be directed to provide support to students engaged in planned classroom activities that focus on developing community access skills, life skills, literacy, numeracy and employability outcomes.
  • Provide personal care and support when required.

We have a strong belief that happy, satisfied and supported staff deliver better services. Come join our team and help us build real, meaningful, and desirable lives for the people who honour us by trusting us to hold their dreams.

Do I need Qualifications or Experience?

Qualifications or experience are not necessary; we are looking for individuals with a desire to deliver high-quality support, who align with our values to support people to live in inclusive communities.

What we are looking for

  • People who are caring, responsible and reliable
  • Deep commitment to supporting people with disabilities to pursue their dreams
  • Strong literacy and communication skills
  • Ability to work with team members to connect people with their local communities
  • Experience in manual handling and assisting people with personal care, or a willingness to learn
  • Current driver’s license and access to a roadworthy insured vehicle
What we can offer you

  • Salary based on the SCHCADs Award, Level 2. The rate of pay will be based on relevant qualifications and/or experience
  • Opportunities for progression
  • Generous salary packaging benefits reduce your taxable income, to increase your take-home pay
  • Employee benefits and discount membership, to save on retail and leisure
  • Supportive workplace promoting positive culture, well-being and access to a qualified mental health first aider and Employee Assistance Program
  • Ongoing professional development and training opportunities
Working Arrangements

We have supports available on a variety of days and hours to suit your work-life balance. General hours of support are Mon-Fri 8 am-6 pm, however, weekend and evening work is also available.

Work Locations

Various locations are available to work in the community across Metropolitan Melbourne.

Support can also be provided at Inclusion Melbourne’s training campuses situated at Sunshine and Armadale.

Further Information

Safety Screening

Essential – NDIS Worker Clearance – Submit application via the Services Victoria website https://service.vic.gov.au

Inclusion Melbourne’s recruitment procedures reflect our commitment to the safety of the people we support.  You must have an NDIS worker screening clearance check before commencing work.  You will also be required to undertake the NDIS Quality and Safeguards Commission’s free online Worker Orientation Module prior to commencing.

COVID-19 Vaccination requirements

As a part of Inclusion Melbourne’s ongoing commitment to the health and well-being of our clients, staff, volunteers and the community, Inclusion Melbourne requires successful candidates to fulfil the COVID-19 vaccination requirements as assessed appropriate for the role.

Only shortlisted candidates will be contacted.

Please include your Suburb in your application.

Inclusion Melbourne is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support.  Inclusion Melbourne is an equal opportunity employer and encourages applications from people with a disability, and from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and the LGBTIQ community

Closing Date

Who to contact

Sarah Stevenson

PH: 9509 4266


Monday – Sunday

Employment Status