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Community Visitors Scheme


Find a friend to connect to with a Friendly Visitor volunteer…

Having social connections is essential for maintaining your mental and physical health, particularly as you age.  The Community Visitor Scheme is an Australian government initiative that aims at reducing and/or preventing the impact of social isolation amongst older Australians.  The program achieves this by matching volunteers with older Australians in the local community.

Social isolation often occurs due to:

  • lack of regular contact with friends or family members;
  • being from indigenous or culturally diverse background or culturally diverse background; and
  • reduced mobility levels preventing participation in social activities.

We are proud to have been an auspice of the Community Visitor Scheme since 2014. Our role as an auspice is to:

  • recruit, train and support volunteer friendly visitors;
  • match friendly visitors to care recipients; and
  • support friendly visitor and recipients relationships.

Recipients of the Community Visitors Scheme

To be eligible to receive a friendly visitor you need to be residing in a Commonwealth funded Aged Care Home. You can also be living in your own home and receive a Home Care Package.

The matches between friendly visitors and you are based on shared interest and values to help you build a friendship with your companion over time.  Friendly visitors can support you on a one-to-one basis either at your own home or in a residential aged care facility.

The activities that you might engage in with the friendly visitor include:

  • outings to cafes, galleries, or other places of interest;
  • going for a walk;
  • friendly in-home visits;
  • friendly visits at your residential care facility; or
  • a regular social chat on the phone.

To request a friendly visitor please contact us on 9509 4266 and ask to talk to Community Support team. If you are a volunteer you can apply to become a friendly visitor from our volunteer roles page.

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