Inclusion Melbourne is seeking a dynamic and experienced Head of Services and Development to lead and shape our client-facing services, including Direct Support, Community Support, Support Coordination, and Education & Training. Reporting directly to the CEO, this role is pivotal in ensuring financial sustainability, service growth, and innovation across the organisation.

This is an exciting opportunity to:

• Oversee and strengthen service delivery departments with a focus on efficiency, quality, and customer experience.
• Drive business development and strategic partnerships to grow Inclusion Melbourne’s brand and impact.
• Provide high-level financial and operational leadership to ensure sustainability and growth.
• Lead and support diverse teams to achieve Inclusion Melbourne’s vision of people living fulfilling, inclusive lives.

We are seeking a values-driven leader with:

• Tertiary qualifications in management, human or social services (or equivalent).
• At least 5 years’ experience in a senior operational leadership role.
• Strong financial management skills, including experience with complex budgets and multiple income streams.
• Demonstrated ability to build and lead high-performing teams.
• Proven business development, stakeholder engagement, and change management skills.
• Experience in the NDIS or similar service environment.
• Victorian driver’s licence and willingness to undergo NDIS Worker Screening Check.

• Salary based on the SCHADS Award, Social and Community Services Employee [Level to be confirmed based on qualifications and experience].
• Part-time leadership role with opportunities for impact and growth.
• Generous salary packaging benefits to increase your take-home pay.
• Supportive workplace promoting wellbeing, with access to EAP and trained Mental Health First Aiders.
• Ongoing professional development and training.
• A values-driven organisation committed to inclusion, integrity, potential, individuality, and relationships.

Location: Head Office in Camberwell, with hybrid flexibility.

Contract conditions will be discussed with shortlisted candidates.

Applications 

Only shortlisted candidates will be contacted.

Inclusion Melbourne is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support.  Inclusion Melbourne is an equal opportunity employer and encourages applications from people with a disability, and from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and the LGBTIQ community.

Safety Requirements 

Safety Screening 

Inclusion Melbourne’s recruitment procedures reflect our commitment to the safety of the people we support.  You must have a NDIS worker screening clearance check before commencing work.  You will also be required to undertake the NDIS Quality and Safeguards Commission’s free online Worker Orientation Module prior to commencing.

COVID-19 Vaccination

As a part of Inclusion Melbourne’s ongoing commitment to the health and well-being of our clients, staff, volunteers and the community, Inclusion Melbourne requires successful candidates to fulfil the COVID-19 vaccination requirements as assessed appropriate for the role.

https://inclusionmelbourne.org.au/wp-content/uploads/2025/10/Position-Description-Head-of-Services-and-Development-Final-2025-1.pdf

Helen Williams, CEO.

helen.williams@inclusion.melbourne

4 days at 8 hours.