Quality & Compliance

Accreditation, Registrations, Certifications

Registered Provider – National Disability Insurance Scheme (NDIS)

Registered Training Organisation (RTO) – Victorian Registration & Qualifications Authority (VRQA)

Registered with the Adult, Community and Further Education (ACFE) Board.

Registered Training Organisation Identification (TOID) number: 6406

Registered Local Learn Provider

Accredited under the national set of compliance standards and essential conditions of the Australian Qualifications Training Framework (AQTF) Registration No. 6 406,

Member of Volunteering Victoria

Membership of the peak Victorian Volunteering body

Registered Skills First Provider

Registered with Skills First to provide accredited training for students.

Quality at Inclusion Melbourne

Inclusion Melbourne is dedicated to upholding the highest quality standards within the disability sector. Our practices are strongly aligned with ISO 9001:2015 Quality Management System principles, reflecting our commitment to excellence. While we are no longer formally accredited under ISO 9001:2015, we continue to integrate these standards into our operations by conducting regular internal audits to ensure ongoing compliance and best practice. Our quality is upheld by:

Continuous Improvement Committee – monthly monitoring of feedback and improvement projects
Board Quality, Risk & Services Sub-Committee – quarterly oversight
Feedback Loops – regular surveys, audits, and dedicated feedback channels
Quality Documentation – accessible via SharePoint for all staff
Outcome Measures – framework under development with expert review

Learn more

Child Safety and Wellbeing

You direct us in deciding the type, and degree of support services you require.

We partner with you and your significant others, plus other community related and health organisations; to imagine, design and work towards a good life. We create environments and relationships where you feel valued, included and safe.

There is a variety of services on offer for you, such as Support Coordination, Specialist Support Coordination, Direct Support, Education/Training, NDIS understanding and Pre-planning, plus important Community Support options such as the Leisure Buddies and Community Visitation services from our beloved Volunteers.

Learn more